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How to Enable Your Camera and Microphone

These instructions assume you are using Google Chrome browser. To download the Google Chrome browser, click here.

Join an interactive session and click the blue "Share your audio and Video" button.

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Ensure that your camera and the correct audio source is selected.

If your video or audio still isn't working, click the small camera icon within the URL address bar. Ensure the radio button to allow Hopin access is selected. If that doesn't work, click the "Manage" button.

Ensure that Hopin is listed under "Allow." Click the arrow next to the the Hopin URL to see the details.

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Ensure that both the camera and microphone both say "Allow."

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If that still doesn't work and you are using a Mac, click the Apple icon on the top left corner of your computer and select "System Preferences."

Make sure that Google Chrome is selected as one of the apps allowed access to your camera and microphone.

Finally, if you are using a PC / Windows-based computer, ask Holly or click here :)